Help Center
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Help articles and FAQs
Popular Articles
Getting Started
How to upload and organize documents
4 min
Team Management
How to invite team members to your workspace
3 min
Using Cognivo
Understanding source citations in answers
5 min
Documents
What file formats are supported?
2 min
Security & Privacy
How secure is my company data?
6 min
Tips & Tricks
How to ask better questions to get accurate answers
4 min
Frequently Asked Questions
Is my data safe and private?
Yes. Each workspace is completely isolated. Your documents are never used to train models and are never shared with other companies.
What file types can I upload?
We support PDF, DOCX, TXT, XLSX, and PPTX. You can also paste website URLs.
How quickly can my team start using Cognivo?
Most teams are fully set up and using the AI within 30 minutes of signing up.
Can I try Cognivo before buying?
Yes! Every new workspace gets a full 30-day free trial with no credit card required.
Still need help?
Our support team is here to help you get the most out of Cognivo.